Held Humanity Counselling and Social Services Inc.

Are the forms used in your practice inclusive of various sexual orientations and gender identities (e.g., opportunities to fill in pronouns, etc.)?

—Yes

Yes, we always try our best to ensure forms are inclusive. We are very open to feedback if they are lacking or missing anything that will make them inclusive.

Do you collect and use preferred names (rather than legal names) for all communications?

—Yes, to some extent

For communications your name is always utilized. There can be barriers around legal names needing to be collected. We can talk about this more together.

Do you and your colleagues ask about pronouns and use them appropriately?

—Yes

Yes, this is important to us. We take the client's lead on pronouns, if they change or a client is trying new pronouns we encourage them to let us know and we'll make sure to honor that.

Are you and your colleagues aware of what specific barriers may exist for trans individuals accessing your services?

—Yes, to some extent

We are an organization that is committed to allyship, which means we are always learning. It's also important to us that we become aware of the specific and unique barriers that may exist for each trans individual accessing our services.

Are you and your colleagues aware of what specific barriers may exist for Two-Spirit individuals accessing your services?

—Yes, to some extent

We are an organization that is committed to allyship, which means we are always learning. It's also important to us that we become aware of the specific and unique barriers that may exist for each Two-Spirit individual accessing our services.

Do you offer Indigenous 2S/LGBTQ+ specific resources, for example Indigenous Elders or Knowledge Keepers?

—Yes, to some extent

This is a current goal we are working on.

Are you and your colleagues comfortable asking relevant questions about gender identity and sexual orientation?

—Yes

Are you and your colleagues aware of what specific barriers may exist for LGBQ individuals accessing your services?

—Yes, to some extent

We are an organization that is committed to allyship, which means we are always learning. It's also important to us that we become aware of the specific and unique barriers that may exist for each LGBQ individual accessing our services.

Can you and your colleagues distinguish gender/identity dysphoria/distress from mental health conditions?

—Yes, to some extent

Yes. We also seek expert consultation in complex cases.

Do you and your colleagues have experience working with people who identify as living with a disability or chronic illness? Please tell us more about your experience and any training you have received. (For example, do you have experience working with people with diverse physical or cognitive abilities, or those who are living with specific chronic illness(es)?

—No

At this time we do not have clinicians with experience supporting folks with chronic illness and/or disability.

Does your practice have gender-neutral washrooms?

—No

All sessions are currently being completed online.

Are there clear anti-discrimination policies that include gender identity, gender expression, and sexual orientation in your organization or practice?

—Yes

Are all individuals involved in service provision actively engaged in decolonizing their practices and/or organization? If yes, please type below what actions you and/or your organization are taking.

—Yes

Indigenous Consultation
San'yas Indigenous Cultural Safety Training
Reading works by Indigenous authors
Indigenous lead webinars and educational workshops
As our organization grows, active engagement in decolonizing practices/our organization is an on-going commitment.

Are all individuals involved in service provision actively engaged in anti-racist practices, policies, and systems in their care model?

—Yes, to some extent

As our organization grows, active engagement in anti-racist practices, policies, and systems is an on-going commitment.